# FAQ > 状态：✅ 送审（发布到 2ryun.com 英文站，建议独立成页 /faq + 注入配套 schema） 口径：2ryun.com ｜ free to use ｜ 无价格数字 ｜ 能力边界如实（域名口径用 2026-09-21 新版：多页网站可绑域名，单页不可） 配套结构化数据：`platform-faq-en.schema.json`（由脚本同源生成） --- ## 1. Getting to Know 2Ryun ### What is 2Ryun? 2Ryun (Second Reality) is an AI-native content and knowledge platform. The official tagline: **"Write a document, and let it grow."** In one sentence: **you focus on writing; AI reads, organizes, and publishes.** The three things you normally juggle — storing documents, organizing knowledge, publishing outward — become one pipeline. No more manual copying between tools. ### How is it different from the note-taking app I already use? Note apps solve "write it down." 2Ryun solves "what happens after you write it down." The difference is three verbs: | | | Verb | | | | | What 2Ryun does | | | | | | **Manage** | | | | | Document management: rich text + Markdown, 25+ content blocks, drag-and-drop document tree | | | | | | **Connect** | | | | | AI automatically extracts knowledge entries from your documents and links them into a "Second Brain" | | | | | | **Publish** | | | | | One click turns content into web pages, a full site, or an AI chatbot that serves the outside world | | | Put another way: a note app is a warehouse. 2Ryun is a warehouse + factory + storefront. ### Do I need technical skills to use it? No. The core flow is three steps: put content in (paste or upload) → click "Generate Web Page" → get a link or download the file. No code, no server, no hosting setup — results in about 15 seconds. Technical users can go further (API, Agent integration), but that's optional, not a prerequisite. ### Is it free? The free tier is **free to use** — it includes basic document, web page generation, and AI capacity, enough for everyday personal use. Upgrade when you outgrow it. Specific tiers, quotas, and pricing: see the official pricing page. ### Where is my content stored? Who owns it? Your content lives in your own account, isolated from others. Your documents are your assets — the platform does not use your content to train models and does not make your documents public without your action. And you can take everything with you (see "Can I export my data?"). ## 2. Working with Documents ### Which document formats are supported? Both Markdown and rich text. - **Markdown**: paste directly or upload `.md` files — headings, lists, tables, code blocks, and images are all recognized - **Rich text**: write like a normal document, with 25+ content blocks (headings, to-dos, quotes, code, tables, images) ready to insert Both can be mixed within the same document tree. ### Will my documents become a mess as they pile up? Documents are organized in a **document tree**: unlimited nesting, drag-and-drop reordering. The key difference from cloud-drive storage: the tree's shape directly determines the structure when you "generate a full site." Organize once — you won't have to re-arrange at publish time. ### I have tons of notes in another tool. Is migrating painful? It depends on one thing: can your current tool export Markdown? If yes, you can import directly into 2Ryun with heading hierarchy and list structure preserved. No manual rebuilding needed: arrange the document tree, and the AI re-identifies the content and rebuilds knowledge connections — a nice way to revive old notes. ## 3. The Second Brain: Content That Grows ### What is the "Second Brain"? Once documents are in 2Ryun, AI automatically extracts structured **knowledge entries** (30+ categories) and builds connections between them, forming a searchable, visualizable knowledge network. That's your Second Brain. The official positioning: **"Not organizing — growing."** You don't pre-plan a taxonomy; the structure grows out of your content. ### Do I have to tag and link everything manually? No. Categories, tags, and entry connections are all handled by AI. You spend your energy writing. Human judgment only appears at the review step (next question). ### How accurate is the AI extraction? Can I intervene? There's an **Enrichment review** step: the AI flags missing details, outdated data, and weak sources in your content — **you decide whether to accept**. It doesn't rewrite your documents silently; it surfaces the issues. So accuracy works as "AI proposes, you finalize." You stay in control. ### What is the knowledge graph good for? Two uses: - **See** — visualize the whole knowledge network in 2D/3D; spot clusters and gaps at a glance - **Use** — the knowledge network powers AI chatbot answers and feeds back into content planning ### Once I have hundreds of documents, how do I find anything? Three layers of retrieval, from precise to fuzzy: - **Full-text search** across all documents - **The document tree** — your own structure, for when you know where things live - **The knowledge network** — jump via AI-extracted entries and connections when you only remember a fragment In practice, the third layer is the one that scales: you ask "what did I write about X?" instead of hunting through folders. ## 4. Generating Web Pages & Publishing ### How do I turn a Markdown document into a shareable web page? Three steps: - Paste or upload your Markdown into 2Ryun - Click "Generate Web Page" in the document list - In about **15 seconds**, get a shareable public link — publish it as-is, or download the HTML file and host it yourself No code, no hosting hunt. ### Which templates are available? **75 designer-grade built-in templates**, organized into six scenario families: | | | What you're publishing | | | | | Template family | | | | | | Blog posts, long-form articles | | | | | Magazine | | | | | | Product intros, tool promotion | | | | | Product Landing | | | | | | Manuals, help docs | | | | | Documentation site | | | | | | Personal homepage, portfolio | | | | | Personal / Portfolio | | | | | | Open-source projects, technical docs | | | | | Project docs | | | No CSS writing — pick a template and the layout is done. Switch anytime. ### Can multiple documents become one website? Yes. **Batch-generate a multi-page website from multiple documents**, structured by your document tree — table of contents, navigation, and page structure come out ready-made. A single page suits sharing one article; a tree suits building a site — product manuals, project docs, course series. ### Can I use my own domain? **Multi-page websites support domain binding.** Single generated pages do not support custom domains — they live under the platform domain. Either way, you keep full ownership of the final form: download any single page as HTML and host it anywhere, or export an entire site as a **static site bundle** that deploys to any server. ### Will search engines and AI engines index the generated pages? Yes. **SEO / GEO optimization is on by default**: pages are generated in a structure that search engines and AI engines can parse correctly. In 2026, "can AI engines retrieve and cite this content?" is an engineering question at the page level — and the platform handles that layer for you. ### If I edit my content after publishing, do I redo everything? No. You edit the **source document**, then regenerate: - Layout stays (template's still there) - Links stay (page URL unchanged) - Multi-page site structure doesn't need rebuilding That's the most practical difference between "store first, publish as a step" versus "convert once, throw away." ## 5. AI Assistant & Chatbot ### What can the AI assistant do? It's a conversational assistant that works with your documents: ask questions about your content, draft or rewrite based on your materials, pull from existing knowledge while writing. The key point: it answers **based on what you wrote**, not invented from thin air — which matters most for professional content. ### Can I add an AI chatbot to my own website? Yes. The ChatBot module supports: - Multiple bots, each bound to a specific document tree (separate business lines stay separate) - Embed code you paste into your own website - **Visitor profiling, scoring, and lead filtering** — it doesn't just answer questions; it identifies which visitors are worth following up For B2B, it works as both support and a lead-generation entry point. ### Will it make things up? The platform restricts answers to the documents you specify: if retrieval finds it, it answers; if not, it says the evidence is insufficient — instead of improvising. Answer stability therefore depends on your content quality: clear structure, consistent wording, sourced facts. ## 6. For AI Agents & Developers ### Is there an API? Yes. The platform provides a REST API plus a companion Skill (`2ryun-skill-cn`). AI Agents can read/write content, search knowledge, and generate & publish web pages directly. Endpoint: `www.2ryun.com/restapi`, authorized with your account's API key (env variable `RYUN_API_KEY`). ### Can I hook 2Ryun up to my AI Agent? Yes. The official positioning says it plainly: "Claude Code, Hermes, OpenClaw, Codex, WorkBuddy can write code and analyze data — but they need a place to store content, manage knowledge, and publish web pages. 2Ryun is that place." Once connected, an Agent can do more than read: write content, retrieve knowledge for context, generate web pages and get public links — all within its workflow. ### Why do I need a "content platform" instead of letting my Agent store files itself? | | | | | | Agent stores files itself | | | | | 2Ryun as content platform | | | | | | Where content ends up | | | | | Scattered across local disk and apps | | | | | Unified, searchable, connected | | | | | | Outward output | | | | | You build the frontend yourself | | | | | Generates pages / sites / AI chatbot directly | | | | | | Multi-device | | | | | A copy on each device | | | | | One content source, multi-endpoint read/write | | | | | | Long-term availability | | | | | Depends on local environment | | | | | Content assets outlive any tool | | | In short: the Agent produces; the platform makes the output searchable, citable, and publicly serviceable. ## 7. Account, Billing & Data ### What are the free tier's limits? The free tier is free to use and includes basic document count, web page generation, and AI capacity — enough for personal note-taking, writing, and generating pages. Upgrade when you need more; see the official pricing page for tiers and quotas. ### How do upgrades work? Can I cancel anytime? Plans can be switched anytime, billed pro-rata by day — no month-long lock-in. Compliance by design: **reminder 5 days before renewal, auto-renewal is never pre-checked, and unsubscribing is easy.** No "buried cancel button." ### Can I export my data? Will I be locked in? Yes — at every layer: | | | Content | | | | | Export format | | | | | | Documents | | | | | Markdown, PDF, DOC, PNG images, and more | | | | | | Web pages | | | | | Download as HTML | | | | | | Websites | | | | | Full static site bundle — unzip and deploy anywhere | | | | | | Knowledge data | | | | | Knowledge entries and knowledge graph data are exportable | | | No "in but not out" design. Even if you leave the platform someday, your documents, pages, sites, and knowledge data are still yours. --- ## 附：生产备注（不随文发布） - 源：platform-faq.md（中文定稿 29 条）逐条对应翻译；域名口径按 2026-09-21 新版（多页网站可绑域名） - 渠道口径：2ryun.com（英文渠道）｜ free to use ｜ 无价格数字 ｜ API 端点 www.2ryun.com/restapi（技术事实例外） - 发布建议：2ryun.com 英文站独立页 /faq；页面可见文字需与本文件一致，schema 用 `platform-faq-en.schema.json` #